Return and Refund Policy Smoking Gun Mystery Books Ltd accepts returns of eBooks and other items within 24 hours of purchase for a full refund. Items returned more than 24 hours after the purchase date/time will not automatically be eligible for a refund but may be refunded at the sole discretion of Smoking Gun Mystery Books. If you need to return any items, please contact us via email with your order number at specialops@sgmysterybooks.com.